Art print by Déco

We’re so excited for you to receive your order!
To help us support you better, please make sure to record a video of the unboxing process from start to finish—before opening the box or package.

If you notice any issues with the product, simply send the video to our team within 7 days, and we’ll be happy to help. Once approved, we’ll arrange a replacement for you within 24 hours. (In case the item is out of stock, the wait time may be up to 20 days.)

Please note: Without an unboxing video, we may not be able to process claims or offer replacements. Thanks for your understanding and support!

At Déco, we understand that waiting for your newhome decor is exciting! We handle it with extra attention to make sure it arrives safely and in perfect condition. While it might take a little longer than a small package, we promise it’s worth the wait!

Delivery in Laos:
Expect your order to arrive in 2-6 days. If you’re in a hurry, we offer same-day shipping for orders placed within 24 hours (Orders placed before 8 AM are fulfilled the same day).

Shipping Costs:
Delivery fees are calculated based on your location and charged as freight collect (paid upon delivery).

• Handle with clean, dry hands to avoid smudges or fingerprints.

• Avoid direct sunlight to prevent fading over time.

• Store flat or rolled in a protective tube before framing to keep it crease-free.

• If framing without glass, keep away from moisture and humidity.

• Dust gently with a soft, dry cloth if needed — do not use water or cleaning sprays.