CONTACT

Need More Support? Our Customer Service Team is here to support you! For quicker help, browse our FAQ for immediate answers to common questions. You can also chat with our 24/7 chatbot, or reach out to a live agent during business hours for more personalized support.

Call us*

+85620 91683880

Opening hour

Our Store visits by appointment only. Available hour for booking an appointment from 11am-6:00pm ( Monday -Saturday).

Email*

decostudio.official@gmail.com

Location

Donnokkhoum village, Sisattanak city, Lao-Thai Road, Vientiane, Laos

How Much is Shipping?

We offer delivery through Mixay Express and Anousith Express. Same-day delivery (within 24 hours) is available.
Delivery fees are calculated based on your location and charged as freight collect (paid upon delivery).

Where do you ship to?

-We ship locally,
-Thailand and Vietnam.

How long would it take for me to receive my items?

Standard Laos Shipping: Your order will arrive within 2–6 working days. Orders placed before 8 AM are fulfilled the same day.

International Shipping ( Vietnam & Thailand )

Please allow 7-21 days for delivery, depending on your location. Orders are generally fulfilled within 1-2 business days.

Can i track my order?

Yes, once your order has been fulfilled and shipped, you will receive an email with a tracking link or number to monitor the progress of your delivery.

How Much is Shipping?

50000
Why do FAQs matter?

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
Where can I add my FAQs?

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.